Help Document

   
Electronic locks
Electronic locks are battery powered and required a push-button entry pad to enter the combination. Most entry pads are powered by an external (sits into the keypad) 9-volt battery.

Electronic locks are the most popular, particularly because they are more user-friendly than the mechanical locks. With the electronic lock, it is very easy to change the combination on your own. Because the battery is located outside the safe door, when it gets low on power or dies, you can easily swap it out with a new one. Basic features of the electronic lock include a wrong-try penalty lock-out period to deter "code-guessing", and a manager feature (a backup code with authority to delete or change the regular user code at any time.)

High-end electronic locks with features such as dual user, audit trail, time delay, time lock, etc. are also available as upgrades on most safes. Described here is the LG Basic II electronic lock used on most safes, with the exception of media and fire safes. Please see the product pages for detailed information on the electronic locks on these safes.

Pictured above is the 'LG Basic II' entry pad. This keypad is designed to work with the LG Basic Swingbolt electronic lock (the lock is behind the door). The LGBasic II electronic lock and entry pad package is the most common electronic lock on our safes.

We leave electronic locks preset on the factory default combination: 1-2-3-4-5-6. Changing the combination by the user does NOT void our warranty and it is highly recommended.

We e-mail combinations to the e-mail address provided during the order process. If you do not have access to that e-mail, you can log in and retrieve it here:

Direct Safes Client Login

Please note that if you buy a lock that supports dual-user-requirement AND request that option to be enabled, we will set one code to 1-2-3-4-5-6 and the other to 6-5-4-3-2-1.

See also: mechanical locks.
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