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Warranty for Safes and Locks

Warranty on Direct Safes branded Products is provided by Direct Safes. Warranty for non Direct Safes branded Products is provided by third-party manufacturers. At a minimum, safes are covered by a 1-year parts warranty and locks are covered by a 3-month parts warranty. Warranty details vary from product to product so please inquire with Direct Safes. Used products are sold â€œas-isâ€� and do not carry any warranty.

Obtaining service

To obtain service whether or not the product is covered by warranty you can contact the manufacturer by calling the number provided on the safe or e-mail sales@directsafes.com with your order number and get a "Warranty/Service request" e-mail in return. You can also call 866-553-6069 with your order number and ask to receive the "Warranty/Service" e-mail or fax sent to you. The manufacturer will provide a warranty/service quote and perform the service if you approve it and provide payment information. If the service was covered under manufacturer's warranty no charges will ever appear.

Terms and Conditions of Sale

Terms and Conditions of Sale
Shipping Policy
Return Policy

Terms of Website Use

About Direct Safes

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